All Orders Ship From Our Facilities in Malaysia
All Orders Ship From Our Facilities in MalaysiaAt SensaV, we’re proud to deliver our vast selection of products directly from our facilities to your door…FAST!
Shipping rates are calculated based on the destination address, as well as the weight and size of your package. However, we value our customers by offering them the shipping fee as low as RM6.00 for West Malaysia and RM13.00 for East Malaysia.
Enjoy FREE Standard Shipping on orders over RM300.00 in value (continental Malaysia only).
We want to assure you that we do not profit from the shipping charges on your order. As a company committed to providing our customers with the highest quality products at the lowest prices, we strongly oppose additional packaging and handling charges. We diligently negotiate the best possible rates with our freight carriers and pass those savings on to you. Any shipping charges you see reflect our direct carrier costs or even less.
We ship our SensaV products directly from our facility in Kuala Lumpur to ensure fast and efficient delivery across the country. All SensaV orders within Malaysia are shipped using reliable carriers such as DHL, GDEX or Flash Express.
Depending on your location, you can expect your order to arrive within 2-7 business days* after it has been processed. Once you place your order, we strive to ship it from our facility within 24 hours. To keep you informed, we will send a shipping confirmation email or SMS as soon as your package leaves our warehouse, which will include a tracking number for easy monitoring of your shipment.
We take pride in handling all our shipping in-house and never rely on drop-shipping. This enables us to guarantee the quality, speed, and accuracy of your order fulfillment. Our direct-to-you shipping model ensures convenience and affordability, allowing you to access the highest-quality Products from SensaV. Don’t forget to share the value of our products and shipping with your friends and family!
To ensure the best delivery experience for our customers, we highly recommend using a verified address when checking out. To use a verified address, simply start typing your address in the shipping address form and a list of suggestions will be displayed. Selecting one of these suggestions will automatically complete the form with verified information from the postal database, ensuring that your package arrives quickly and without issue.
For large orders and backorders, we may split your order into several packages. You will not incur additional shipping charges when this happens. The shipping charge you paid during checkout will be split among the multiple packages.
We reserve the right, in our sole discretion, to change our shipping policy at any time by posting revised terms to our Shipping Policy. It is your responsibility to check periodically for any changes we may make to this policy. Your continued use of the Services following the posting of changes to this policy or other terms means you accept the changes.
Reach Out to Us Anytime!
If you have any questions or concerns about your shipment or our international shipping policy, please feel free to email us at care@sensav.com. Our customer service team is here to help and will respond promptly to your inquiries. We are dedicated to supporting you and continuously enhancing your shopping experience with SensaV.